One fee. Every other cost shown.
A flat Personal Shopping fee per order, set by the order total.
No hidden fees. Final shipping can change if the parcel weighs more or less. Import duties and taxes are paid by the Recipient (DAP).
Pay only when you ship. No monthly dues, no consolidation markups, no hidden spreads.
Both run on the same discounted FedEx Express rates. The only difference is who does the buying.
Plus item cost, sales tax, and shipping, all itemized and never bundled.
You already own the item, so you only ever pay for shipping.
*Discount is set per destination country and shown at up to 80%, the current best rate on an active corridor. Your exact rate depends on where you're shipping, the calculator has the number that counts.
One flat fee per order, based on your order total before sales tax and shipping. Never per item, so ordering five things at once costs one fee, not five. This is the exact tier table our systems run on, nothing rounded and nothing hidden.
| Order total | Personal Shopping fee |
|---|---|
| Up to $99.99 | $15.00 flat |
| $100.00 to $250.00 | $25.00 flat |
| $250.01 to $1,000.00 | $40.00 flat |
| Over $1,000.00 | $50.00 flat |
A 4% payment processing surcharge applies to your full order total when paying by card: item cost, sales tax, domestic shipping, the Personal Shopping fee, and FedEx shipping alike. Pay by bank transfer instead and skip it entirely. Same surcharge applies to Package Forwarding orders. Texas sales tax (currently 8.25%) is passed through at cost on every Personal Shopping order, shown as its own line and never folded into our fee.
Every figure below runs through the same formulas that price a live order, nothing here is a round guess.
Duties and VAT are not included above (assessed by destination customs on delivery and paid directly to FedEx, DAP terms). Assumes free domestic shipping from the retailer to our hub, typical for orders over ~$50.
FedEx bills the greater of actual or dimensional weight (length x width x height / 139). A bulky, light box like a shoebox almost always ships on its size, not its scale. Our discounted rate is what keeps that number small.
The fine print people actually ask about, not buried in a terms page.
We are not racing anyone else's spec sheet. Here is what a one-person hub gets you that a call center cannot.
To the person actually packing your order, not a ticket queue.
Pay only when you ship.
Every box inspected and photographed by hand before it leaves Austin.
"Every order is packed personally by me in Austin, TX."
(Shipbird founder)