Card declines, solved.
Singapore cards ask for an OTP that many US checkouts don't support, and US fraud filters often decline a Singapore card and address outright. Personal Shopping checks out on a US card for you.
Send us the link. We buy it on a US card, check it at our Austin, TX hub, and FedEx it to your door.
Once it leaves our hub, to major metro areas.
Buy from any US store
Add a weight
A rough weight is enough to start pricing. Add length, width, and height too for a more accurate DIM-weight price. A human still repacks and rechecks it at the hub.
Rates are FedEx Express to Singapore with our discount applied. SGD is approximate; you're charged in USD.
How it works
Paste the product link from any US store, with size, colour and quantity. We come back with a quote.
We buy it on a US card, inspect and photograph it at our Austin, TX hub, then repack it to cut dimensional weight.
FedEx International Economy: 5–7 business days. Priority: 2–4 business days. Tracked the whole way.
Why Singapore shoppers use Shipbird
Singapore cards ask for an OTP that many US checkouts don't support, and US fraud filters often decline a Singapore card and address outright. Personal Shopping checks out on a US card for you.
FedEx Express delivers to your door and you can track it the whole way. If anything needs a human, Rahul is on WhatsApp.
Pricing
No membership. Your quote shows the item, any US sales tax, a Personal Shopping fee and FedEx Express freight, with our freight discount as its own line. Pay by bank transfer through Wise and there's no processing fee.
What your quote shows
Who you're dealing with
I founded Shipbird and run the Austin hub. When you message Shipbird on WhatsApp, you get me, not a ticket queue. Ask about an item, a rate or a shipment and I'll answer personally.
FAQ
Singapore-issued cards use an OTP as a second step for online purchases, and many US checkout flows don't support it, so the payment times out or the bank blocks it. On top of that, US fraud filters are tuned to US cards and addresses and often auto-decline a Singapore card and address together. We buy on a US card instead, so the order looks like any other US purchase.
Item, Personal Shopping fee and discounted FedEx Express freight, itemised. Up to 80% off FedEx Express to Singapore.
Or message Rahul on WhatsApp →