Card declines, solved.
When a US store rejects your Australian card or won't ship to Australia, Personal Shopping checks out on a US card for you.
Up to 80% off FedEx Express to AustraliaQuestions first? Message Rahul, our founder, on WhatsApp →
Buy from any US store. We ship it to Australia.
Thousands of US retailers won't ship to Australia or won't take your card. Send us the product link. We buy it, consolidate it, and ship it with up to 80% off FedEx retail rates. You see one all-in landed cost and approve it before paying a cent.
- 1
One transparent quote. Item price, US sales tax, our fee, and shipping in a single number before you commit.
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One fee per order, not per item. Our fee is based on your order total, never on how many items are in it. Order five things at once and you pay one fee, not five.
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No border surprises. Orders under A$1,000 typically arrive with nothing extra to pay. If your order is over A$1,000 or consolidation pushes it there, we tell you before you approve the quote: 10% GST plus any duty is then collected on arrival.
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A person, not a portal. Founder-run from Austin, Texas. Reply to any email and Rahul answers.
FedEx International Economy: 5–8 business days
Priority: 3–5 business days
Once it leaves our hub, to major metro areas.
Buy from any US store
AmazonWalmartAppleNikeSephoraBest BuyeBay
AmazonWalmartAppleNikeSephoraBest BuyeBay
See a live rate.
kg · cm · USD ≈ AUDRoute
Austin, TX hub78729
What's in it
Boxes in this shipment
1Box 1
Your live rate
Austin, TX → AustraliaAdd a weight
A rough weight is enough to start pricing. Add length, width, and height too for a more accurate DIM-weight price. A human still repacks and rechecks it at the hub.
Rates are FedEx Express to Australia with our discount applied. AUD is approximate; you're charged in USD.
What Australians buy from US stores
- Beauty & skincareSephora US, Ulta, Rhode, Summer FridaysUS-only shades, sets and launches.
- Sneakers & fashionNike US, Coach Outlet, Ralph Lauren, Lululemon USUS sizes, colourways and outlet stock.
- Tech & gearBest Buy, B&H Photo, KeychronUS-only models and accessories. Some batteries can't fly, so send the link first.
- Collectibles & hobbyPokémon Center US, Target US, RockAutoExclusives and parts that won't ship to Australia.
Ordering 3 items worth $600? One order, one fee: $40. The big-name concierge charges per item: $80.
How it works
Three steps from link to your door.
- 01
Send us a link.
Paste the product link from any US store, with size, colour and quantity. We come back with a quote.
- 02
We buy, inspect, photograph, repack.
We buy it on a US card, inspect and photograph it at our Austin, TX hub, then repack it to cut dimensional weight.
- 03
FedEx Express to your door.
FedEx International Economy: 5–8 business days. Priority: 3–5 business days. Tracked the whole way.
Why Australians use Shipbird
The checkout goes through. The rest is handled.
Honest about customs.
- A$1,000 or less
- No duty or GST is collected at the border, and no Australian GST at our checkout.
- Over A$1,000
- Australian Border Force assesses 10% GST plus duty on arrival. The recipient pays.
To your door, with a real person.
FedEx Express delivers to your door and you can track it the whole way. If anything needs a human, Rahul is on WhatsApp.
Pricing
Every dollar on one quote.
No membership. Your quote shows the item, any US sales tax, a Personal Shopping fee and FedEx Express freight, with our freight discount as its own line. Pay by bank transfer through Wise and there's no processing fee.
Order total (USD)Personal Shopping fee
Up to $99.99$15
$100.00 to $250.00$25
$250.01 to $1,000.00$40
Over $1,000.00$50
No membership.
What your quote shows
Item pricewhat the store charges
US sales taxwhere the store charges it
Personal Shopping feefrom the table
FedEx Express freightlist rate
Shipbird freight discount− shown in full
Pay by bank transfer (Wise)no processing fee
Membershipnone
TotalUSD · ≈ AUD
Who you're dealing with
I'm Rahul. Message me directly.
I founded Shipbird, and I went to uni in Sydney. When you message Shipbird on WhatsApp, you get me, not a ticket queue. Ask about an item, a rate or a shipment and I'll answer personally.
FAQ
Straight answers.
Yes. Send us the product link from any US store. We buy it on a US card, inspect and photograph it at our Austin hub, and ship it to your door with FedEx Express, up to 80% off FedEx retail rates. You see one all-in quote and approve it before you pay.
Send a link. Get a real quote.
Item, Personal Shopping fee and discounted FedEx Express freight, itemised. Up to 80% off FedEx Express to Australia.
Or message Rahul on WhatsApp →